Category: Blog
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30 September 2016 - Tags: , , ,
It starts with Online Booking system then you widespread it to so many details to fit your marketing department. This is it The era of automation in everything you have ever imagined hotel to be. In this The BOOK Series article, automation plays major part in the series. Hotel have embraced the fastest and easiest way to...
Smooth Booking, Sweet Smile.
Let’s start this “Book” agenda a little bit differently. Different than before where Hoteliers get to be told what to do with their booking style. How to increase direct booking rate. When it’s time to think about Booking process, in itself isn’t just a process for Hotel to increase their occupying rate. That is the...
One Hotel in London will park Popcorn truck with various flavours outside their Hotel Lobby for Guests to enjoy.
Goal is to really resonate with your guest while your team work with tremendous efficiency Everyone loves to experience the importance of being a welcome guest at the hotel they book. This is the time you find out what is your best suit for your guest. This means asking from your on-site staff. A good...
Don’t let the popularity of Online Travel Agency booking (OTA) fools you. They are great Allies for your business just as much as your own direct booking. Moderating between the two is important and these are crucial. First step before people travel these days is to look online. This means it’s time to catch up...
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The core of hospitality is the service which inspires “feeling at home” Nowadays Feeling at home has changed. From the guest who would be delight to talk and check in with the red-lipstick front desk at your hotel to the guest who prefers robot butler and Checked In via his own device within the first...
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Songkran Festival in April for Thailand is one of those time where your hotel is crowded with guests ready to engage in Thai traditional Water Fight against the heat of hot sun. This Famous festival is no doubt for some hotel guaranteed income is enough to cover the less filled in period of Low Season...
“Always, It is the Little Thing that matters” As I browsed through tons of comments on many of the top hotel review websites, This sentence popped in my mind. I have seen the outright fact on negative reviews. For hotel, this can create nothing but a mere disaster especially when the review are presented on...
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20 January 2016 -
The fun trend to keep existing customers happy and ensure an expanded customer base is two words: loyalty programmes. The most important thing hoteliers can do these days is to make sure they have a sound loyalty programme in place. Guests are always looking for freebies to earn certain things before they invest their money...
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25 December 2015 - Tags: ,
The end of the year holiday season is the most wonderful time of the year — whether you’re celebrating or not. It’s the perfect opportunity to cozy up with loved ones and friends, and if you are working and cannot take leave, it need not mean you are out of luck. The festive season is...
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11 December 2015 -
Service is the most vital part of the equation I loved Thailand’s northern region, especially Chiang Mai. It is wonderful to relax among serene nature in a special bed and breakfast place I know, in the foothills on the outskirts of the city. After a long wait for luggage at the airport, upon reaching the...

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